--support
Support
# Overview

Poche captures links shared in Slack and organizes them with AI into a searchable knowledge base for your team.

# How to Add to Slack
  1. Sign in on the homepage.
  2. Create a team or select an existing team.
  3. Open Team Settings → Slack Integration.
  4. Click Connect to Slack and approve permissions.
  5. Back in Poche, you’ll see Connected. Optionally import public channels from the dashboard.
# How It Works
  • Poche detects links posted in selected channels in the background automatically and enriches them with titles, images, and summaries.
  • AI assigns categories/tags so teammates can browse and search quickly.
  • Use the dashboard to filter by channel/category and find links instantly.
# AI Usage
We use a large language model (LLM) to help categorize, tag, and summarize links your team shares in selected public channels.
Disclaimer: LLM outputs (summaries/tags) may be inaccurate or incomplete. Review before relying on them.
  • Model: Gemini 3 Flash
  • Provider: OpenRouter
  • Training: We opted out of training on your team's data on OpenRouter.
  • Retention: AI fields are stored with links; prompts include link metadata only.
  • Tenancy: shared provider-run LLM APIs; no fine-tuning.
  • Residency: follows the LLM provider’s standard regions.
Feedback & bug reports poche.userjot.com
Customer supportsupport@poche.app
We will respond within 2 business days.