Contents
#What we collect
- Slack event metadata needed to capture and organize links: workspace ID, channel ID, message timestamps and permalinks.
- URLs and basic link metadata: title, cover image, description.
- System logs used to keep the service reliable: timestamps and error codes.
- Summaries and tags generated by AI for your team's links.
- Slack payloads sometimes carry other third-party data. If it isn't used for a product feature we don't retain it beyond processing the event.
#How we use it
- Providing and improving Poche: capturing, organizing and searching links.
- Generating categories, tags and summaries on your team's behalf from public link data.
- Keeping the service reliable and preventing abuse: rate limiting, debugging, diagnostics.
We do not sell your data, and we do not train foundation models on your private team data.
#Retention
- Account data and team content are kept while the account or team is active. On account deletion or team deactivation we begin deleting within 30 days, unless a legal obligation requires longer.
- Transient logs and caches are kept only as long as reliability and rate limiting require. That is typically under 30 days, longer only for a security investigation.
#Your rights
- Access and export. You can export at any time, without asking us. Open Team Settings → Integrations and click Export. You get a zip of JSON files covering your team memberships, your comments, likes and reports, and every link held by the teams you belong to.
- Deletion. Team owners can reset a team's content or delete the team outright from Team Settings → Danger Zone. For deletion of your personal account data, email us.
- Correction and restriction. Ask us to fix inaccuracies or restrict processing where the law permits.
For anything you cannot do yourself, email support@poche.app with your workspace and the type of request.
#Contact us
Email support@poche.app. You can also find us on X at @dinehq, or say hello at dinehq.com.
